We strongly recommend that you use the latest version of Internet Explorer
to view our sites. If you must use another browser, always use the latest
version. Always make sure that frames and javascript are enabled. If you
use Internet Explorer you need to set your privacy settings to "medium".
For the best viewing experience we recommend:
Operating System: Windows 98, Windows NT, Windows 2000 or Windows XP.
Screen Resoloution: At least 1024x768 pixels with millions of colors.
Internet Connection: At least 56kbps (DSL or cable modem recommended).
Dokweg Services BV, The Netherlands, Europe, is a leading provider of hardcore adult
entertainment. In 1998 we opened the first internet club with hardcore movies
and have since become a provider of high-quality broadband content.
Today our hardcore sites have more than 10.000 paying members viewing more than
10 million pages per month.
+ How do I join?
Joining is easy. For details on membership periods and pricing go to credit card signup page.
Simply select your membership preference and fill in your personal and banking
details. Once submitted and accepted your membership details will appear on
the screen and you will also be sent via e-mail.
+ Does my membership auto renew?
For your convenience, your membership automatically renews at the end of every
billing cycle. If you wish to remove the auto renew on your membership, you
can do so at any time by cancelling your account/membership. Please note that
you will be able to use your membership for the entire period you have paid for.
If you are not able to recover your details, please contact customer support.
+ Why doesn't my username/password work?
You mistyped your username or password
Try again carefully making sure that it is the correct ones.
Your account has expired
Your subscription to the member area has expired. You need to signup again in
order to get access. If in doubt then please contact customer support.
You forgot your username or password
Please try the forgot
username/password page or contact customer support if you doesn't succeed.
BILLING
+ What name will appear on my credit card- or bank statement?
Depending on whether you used credit card or online cheque the name that will
appear on your credit card- or bank statement is either WDebit.com, DWPay.com,
Dokweg or IBill. The charge will appear in US-Dollars.
+ What are the billing options?
Currently you can choose between credit card and online cheque (US
only). Both options are billed in US-Dollars.
The exact pricing and membership period is detailed on the signups pages.
+ How do I know my credit card transaction will be safe?
We use the SSL (Secure Socket Layer) to ensure the safety of our customer
transactions. SSL is a 128 bit strong encryption, that works by encrypting
data that's transferred over the SSL connection. This means that only the
two parties(you and us) involved in the transaction can read the information.
If you are not able to recover your details, please contact customer support.
MOVIES
+ How good is the Movie quality?
The movies are offered in DVD quality, but you may choose a lighter
version depending on your connection speed.
DVD - 1200kbps - 720x480
Large - 600kbps - 360x240
Medium - 400kbps - 360x240
Small - 250kbps - 360x240
+ How do I connect my TV to my PC?
It is possible to connect your PC to your TV and view the content
of the PC screen on your TV. It might require a few purchases, but it
will improve your overall experience of the movies a lot.
The movies are available in several different qualities for you to
download.
Please note that you will only be able to play the movies for as long as
your membership is active.
+ Where can I buy this movie?
We are not yet able to provide our movies on DVD or VHS.
+ What is DRM? Why does SexArchive have it?
DRM - Digital Rights Management - gives us the opertunity of providing you
with high-quality movies while maintaining media security. This means that
you will not be able to copy the vidoes without our consent.
Please note that you will only be able to play the movies for as long as
your membership is active.
+ How do I play the Windows Media movies?
You can play the movies with the Windows Media Player, which plays the
Advanced Streaming Format (ASF) movies, as well as most local media file
types, including WMV, MPEG, WAV, AVI, MP3. Please make sure to always
have the latest version installed.
+ What are the minimum requirements for the Windows Media Player?
Windows Media Player is currently available for Windows 98, Windows NT,
Windows 2000 and Windows XP. See the information below to ensure that
your computer meets or exceeds the minimum system requirements.
Windows Operating System
Windows 98, Windows NT, Windows 2000 or Windows XP
Processor/CPU
500 MHz Intel® Pentium® III processor or equivalent
Memory/RAM
128MB or more for Windows 2000 and 256MB for XP
Internet Connection
56,6 Kbps or faster (DSL or cable modem recommended)
Sound Card
16-bit sound card and speakers
Video Card
16bit-color video display card (video)
+ What if I use Mac, Unix, WebTV or AOL?
You will only be able to play the movies if you have a Windows
operating system only. All other content in the member area will work.
+ Why are there stops while I play the streaming movies?
Poor sound/video quality, excessive buffering, and/or delays in connectivity
are usually due to stressed or strained bandwidth on behalf of your ISP and
the bandwidth that your ISP has available for Internet connectivity. Many
Internet users are probably dialed-in to your ISP, causing congested lines
and using up most or all of the bandwidth.
If you are accessing us through a LAN (Local Area Network), you may
experience similar problems as a result of the number of users and/or PCs
on your LAN. This condition is almost always temporary, and if you try back
later, you will usually experience better results. You may also experience
these types of problems when your computer's resources are limited.
Try not to run other applications while accessing streaming media.
SECURITY AND PRIVACY
+ Do you sell or distribute my name to any third parties?
At Dataworld, we always take your privacy seriously. We will not distribute
or sell our customer list to any third party.
+ How do I know my credit card transaction will be safe?
We use the SSL (Secure Socket Layer) to ensure the safety of our customer
transactions. SSL is a 128 bit strong encryption, that works by encrypting
data that's transferred over the SSL connection. This means that only the
two parties(you and us) involved in the transaction can read the information.
+ What is your Privacy Policy?
All your information is kept strictly confidential and not shared with
any third parties.
